Support
Does My Crush Like Me · iPhone and Android
Email android.personal.support@gmail.com and say which phone you are on and what happened. We reply within 30 days, and usually much sooner. There is no account to look up, so the more you can tell us about what you saw, the more useful the reply will be.
Before you write
Two answers cover most of what people ask, and both are faster than waiting on us.
- Your results are on your phone, not on a server. There is no account and no sign-in. Names, answers, scores and history are written to a database on the device and are never uploaded, so we cannot look up your results, restore them, or move them to a new phone.
- Uninstalling deletes everything. That is the whole deletion routine — there is no cloud copy waiting. If you want the longer version, see data deletion.
Things we can actually help with
- The app will not open, or closes as soon as it opens.
- A screen looks wrong, text is cut off, or something is unreadable on your device.
- An ad behaved badly — it would not close, it opened something unexpected, or it was not suitable. Tell us roughly when it happened and what it looked like; that is enough for us to chase it with the ad network.
- A question or result reads as unfair, wrong, or upsetting.
- Anything about privacy — see the privacy policy first, then write.
What to include
- iPhone or Android, and the model if you know it.
- Roughly when it happened.
- What you expected, and what happened instead.
- A screenshot, if the problem is something you can see.
Children
This app is not directed to children. If you believe a child has used it and you want anything removed, write to the address above and say so in the subject line; those requests are handled first.